Our Cleaners

To be the best you have to hire the Best Cleaning Service in Ireland. Our staff are reliable and motivated.We carry out our own in-house training so that whatever the cleaning task you need our operatives will approach it with industry knowledge and with the right tools for the job.

• All our cleaners are professionally vetted and insured
• All our staff wear our uniform
• You will always have the same cleaner (except for holidays)
• If your cleaner is on holiday or ill you will have a temporary replacement cleaner
• We take the security of your home or office very seriously and give full key holder training to all our staff
• You only pay for what you use. There are no hidden charges
• We offer a variety of payment methods for your convenience
• No minimum term contract, you can give one months notice if you want to stop (although we know you won’t!)
• You will have a dedicated account manager and we will answer your call within seconds every day of the week
• Vetted and Screened

All our cleaners undergo thorough vetting and screening before we allow them anywhere near our customers.

To become a cleaner in most agencies is easy, but not the case with ourselves. We will only employ people we would be happy to clean for us in our homes, and we have non-negotiable requirements for our staff:

• Passport or other identification.
• Details of next of kin
• Work permits to prove entitlement to work in Ireland
• Proof of current and previous addresses
• Previous employment references.
• Attendance at a personal interview conducted by a Blackwell Cleaning representative

Once approved, candidates will be put through an in- house training programme closely supervised by our trainers that will culminate in practical examination. Only on successful completion of training and exam will our cleaners be allowed to start work.

From their first customer allocation all our staff are monitored for customer service and their skills are also updated regularly.

Our Management

• Our management team has the same excellent experience and expertise that our cleaners do and will be able to fully organise your cleaning programme.  We will visit you at home if there is anything you would like to discuss and we will select a cleaner that can best carry out any special requirements that you have.
• We look after our staff and have a very low turn over – something that is rare in the industry.  You will have the same cleaner allocated each week as we know that the job is done best by someone who knows your home or business and who will offer continuity.
• You will have your own reserved times each week and you will also have a dedicated supervisor that you can speak to at any time.
• If your cleaner is unavailable because of holiday or sickness and we cannot offer a replacement you will be able to claim a refund on the payments you have made.
• Our staff are well trained and professional and we guarantee the quality of our work.  If for any reason you are not satisfied we will always do our best to resolve the matter and carry out the cleaning again for you if necessary.
• All our staff are used to dealing with even the most delicate of personal items and always take the utmost care and whilst it should never be needed we have full insurance that will cover any breakage.
• We have a flexible approach and will always do our best to replace a cleaner at your request or alter your contracted cleaning times if you need us to.